Intermittent Dashboard Errors

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jan 07, 2016 - 13:19 PST

Monitoring

Error rates are back to nominal levels. Our infrastructure team is monitoring and looking for the root cause.

Posted Jan 07, 2016 - 10:23 PST

Investigating

We are experiencing elevated dashboard error rates at the moment and some customers may be intermittently logged out of the platform or notice a degraded experience with missing images. We're investigating the issue now and data collection is unaffected.

Posted Jan 07, 2016 - 10:03 PST