Elevated endpoint errors

Incident Report for Heap

Resolved

All clear.
Posted Mar 03, 2017 - 14:28 PST

Update

Our identify, addUserProperties and server-side track endpoints are experiencing elevated error rates and latency. Our engineering team is identifying the root cause and we'll post an update when the issue has been addressed.
Posted Mar 03, 2017 - 11:18 PST

Investigating

Our identify endpoints are experiencing elevated error rates and latency. Our engineering team is investigating.
Posted Mar 03, 2017 - 08:44 PST