Query failures, degraded performance, and temporary data latency for some customers

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jun 13, 2018 - 04:46 PDT

Monitoring

Query failures have been fixed. Our data ingestion pipeline is backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Posted Jun 12, 2018 - 22:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2018 - 21:43 PDT

Investigating

We are currently investigating this issue.
Posted Jun 12, 2018 - 17:19 PDT
This incident affected: App.