Some Email Reports Not Sent

Incident Report for Heap

Resolved

Due to an infrastructure issue that has now been fixed, email reports that would normally be sent between 10/8 1am and 10/9 11am PT were not sent. Users who were expecting an email report during this time will need to log into Heap to view the report manually. We apologize for the inconvenience.

Posted Oct 09, 2020 - 14:04 PDT

This incident affected: Notifications and Alerts.