Heap Connect Sync Delays

Incident Report for Heap

Resolved

The incident has been resolved; all environments have recovered from the delays.
Posted Mar 02, 2022 - 09:59 PST

Identified

Our engineering team has identified the root cause of the delayed syncs and is working on a solution.

We will post an update in one hour.
Posted Mar 02, 2022 - 08:29 PST

Investigating

We are currently experiencing delays for Connect Syncs. A subset of our Bigquery environments appear to be affected.

Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 1 hour.
Posted Mar 02, 2022 - 07:25 PST
This incident affected: Heap Connect.