Temporary Data Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Mar 20, 2023 - 13:05 PDT

Monitoring

Our team has applied a fix and the data latency is trending down. We'll post another update once the latency has returned to normal.
Posted Mar 20, 2023 - 12:56 PDT

Investigating

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Mar 20, 2023 - 11:54 PDT
This incident affected: App.
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