Temporary Drop-down Data Latency

Incident Report for Heap

Resolved

This incident is now resolved and a solution has been implemented. Our engineers will continue to monitor the situation.
Posted Sep 16, 2021 - 06:38 PDT

Monitoring

A fix has been implemented and we are monitoring progress of the recovery.
Posted Sep 16, 2021 - 02:56 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 15, 2021 - 23:43 PDT

Investigating

We are currently experiencing delays in data being available in drop-down selections. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Sep 15, 2021 - 21:56 PDT
This incident affected: App.
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