Infrastructure Maintenance

Scheduled Maintenance Report for Heap

Completed

The scheduled maintenance has been completed.

Posted Nov 23, 2025 - 20:30 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 23, 2025 - 20:00 PST

Scheduled

We will be performing a routine infrastructure upgrade during this window. You may experience brief interruptions in app availability and brief delays in data availability. Data collection will continue uninterrupted.

Thank you for your understanding.

Posted Nov 20, 2025 - 19:25 PST

This scheduled maintenance affected: App, Session Replay, Heap Connect, Integrations - Sources, Integrations - Destinations, and Notifications and Alerts.