Intermittent App Instability

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Jun 03, 2020 - 10:58 PDT

Monitoring

A fix has been implemented and functionality has been restored. We are monitoring closely.

Posted Jun 03, 2020 - 10:39 PDT

Update

We're currently investigating intermittent unavailability of the Heap app

Posted Jun 03, 2020 - 10:25 PDT

Investigating

Currently the Live View feature is unavailable, data collection is unaffected. Our engineering team is investigating the issue and we'll be posting an update in the next 30 minutes.

Posted Jun 03, 2020 - 10:05 PDT

This incident affected: App.