Temporary data latency and query failures

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Oct 03, 2016 - 15:11 PDT

Identified

Data ingestion is experiencing a latency of about two hours, and for a subset of customers, dashboard queries are not completing. We have identified the cause and are working on a fix.
Posted Oct 03, 2016 - 13:35 PDT