App Unavailable and Elevated Endpoint Errors
Incident Report for Heap
This incident has been resolved.
Posted Jan 10, 2020 - 13:37 PST
A fix has been implemented, and the heap app and data collections are operational. We are monitoring the results.
Posted Jan 10, 2020 - 07:48 PST
We're experiencing unavailability of the heap app and elevated error rates and latency on our data collection endpoints. Our engineering team is investigating.
Posted Jan 10, 2020 - 07:36 PST
This incident affected: Data Collection and App.