Heap App Working

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jun 04, 2019 - 17:57 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2019 - 13:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2019 - 12:17 PDT

Identified

We have identified the issue and are working on a fix. Please note that Heap Connect syncs scheduled during this time will be delayed.
Posted Jun 04, 2019 - 10:59 PDT

Investigating

The Heap app is currently down. Our engineers are investigating. Data collection is unaffected, and no data has been lost.
Posted Jun 04, 2019 - 10:08 PDT
This incident affected: App.