Incorrect dashboard queries

Incident Report for Heap

Resolved

All clear!

Posted Apr 08, 2016 - 20:58 PDT

Monitoring

Our infrastructure team has determined the root cause, and queries are working again.

Data may be delayed by up to two hours. We are monitoring for any other disruptions.

Posted Apr 08, 2016 - 19:03 PDT

Identified

Dashboard queries are incorrectly returning zero results. We have disabled the dashboard for the time being while our engineering team investigates. No data has been lost, and data collection is unaffected.

Posted Apr 08, 2016 - 18:15 PDT