Temporary Data Latency

Incident Report for Heap

Resolved

The data latency is back to normal levels.
Posted Mar 21, 2022 - 13:16 PDT

Update

The latency is trending down and our engineering team is still monitoring this issue.
Posted Mar 21, 2022 - 11:40 PDT

Monitoring

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers have fixed the root cause and are currently monitoring it. We'll be posting another update in 60 mins.
Posted Mar 21, 2022 - 10:34 PDT
This incident affected: App.
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