Heap Connect Sync Delays
Incident Report for Heap
Resolved
The incident has been resolved; all environments have recovered from the delays.
Posted Aug 25, 2022 - 12:28 PDT
Monitoring
We have deployed a fix and are beginning to catchup delayed environments.

We will post an update in two hours, or resolve the incident if all environments have recovered.
Posted Aug 25, 2022 - 11:52 PDT
Investigating
We are currently experiencing delays for Connect Syncs. Bigquery environments appear to be affected.

Our engineering team is currently working to identify a root cause and implement a solution.

We will post an update in 30 minutes.
Posted Aug 25, 2022 - 11:42 PDT
This incident affected: App and Heap Connect.