App Unavailability

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Oct 31, 2023 - 14:24 PDT

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Oct 31, 2023 - 08:49 PDT

Investigating

We're experiencing intermittent unavailability of the Heap app. Data collection is unaffected. Our engineering team is investigating the issue and we'll post an update in the next 15 minutes.

Posted Oct 31, 2023 - 08:20 PDT

This incident affected: App.