Failing dashboard queries

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Mar 23, 2016 - 12:02 PDT

Identified

We have identified the root cause of the issue and are deploying a fix right now to resolve the problem. We will post an update when all query behavior has returned to normal.

Posted Mar 23, 2016 - 11:27 PDT

Investigating

Some dashboard queries are failing for a subset of our users. Our infrastructure team is investigating. Data collection is unaffected and no data has been lost.

Posted Mar 23, 2016 - 11:21 PDT