Temporary Data Latency

Incident Report for Heap

Resolved

All clear!
Posted Nov 11, 2016 - 16:33 PST

Update

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. You may also notice new custom events and properties missing from November 9 at 5:00am PST onwards. These will be available in the dashboard once the ingestion pipeline clears. Data collection is unaffected, and no data has been lost.
Posted Nov 11, 2016 - 11:21 PST

Identified

Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Posted Nov 10, 2016 - 15:55 PST
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