Heap Connect Sync Delays

Incident Report for Heap

Resolved

The incident has been resolved; all affected environments have recovered from the delays.

Posted Apr 22, 2021 - 10:59 PDT

Monitoring

We have deployed a fix and are beginning to catchup delayed environments.

We will post an update in two hours, or resolve the incident if all environments have recovered.

Posted Apr 22, 2021 - 09:27 PDT

Identified

We are currently experiencing delays for Connect Syncs. All destinations are affected.

Our engineering team has identified the root cause and is working towards implementing a solution.

We will post an update in 30 minutes.

Posted Apr 22, 2021 - 09:21 PDT

This incident affected: Heap Connect.