Temporary Event Metadata Latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Jul 26, 2017 - 08:50 PDT

Monitoring

Our data ingestion pipeline continues to be backlogged, so you may notice that new custom events and properties will be slow to appear in the dashboard. Data collection is unaffected, and no data has been lost.
Posted Jul 25, 2017 - 08:51 PDT

Identified

Our data ingestion pipeline has become backlogged, so you may notice that new custom events and properties will be slow to appear in the dashboard. Data collection is unaffected, and no data has been lost. We expect this to clear by Tuesday morning PT.
Posted Jul 24, 2017 - 17:11 PDT