Temporary data latency

Incident Report for Heap

Resolved

This incident has been resolved.
Posted Apr 03, 2020 - 01:52 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 02, 2020 - 03:47 PDT

Update

Our engineers are continuing to monitor the issue until resolved. We are still seeing delays in processing event metadata. Data collection is unaffected, and no data has been lost.
Posted Apr 02, 2020 - 00:00 PDT

Update

We are seeing delays in processing event metadata. Data collection is unaffected, and no data has been lost. Our engineers are currently monitoring the issue. We'll be posting another update in 60mins.
Posted Apr 01, 2020 - 23:06 PDT

Update

Our engineers are continuing to monitor the issue, we are still seeing delays in processing event metadata. Data collection is unaffected, and no data has been lost. We’ll be posting another update in 60mins.
Posted Apr 01, 2020 - 22:09 PDT

Monitoring

We are seeing delays in processing event metadata. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60mins.
Posted Apr 01, 2020 - 21:07 PDT