Delayed Heap Connect Syncs

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Mar 26, 2020 - 07:34 PDT

Monitoring

We have identified a root cause and implemented a fix. We are monitoring the situation as it resolves.

Posted Mar 26, 2020 - 04:54 PDT

Investigating

Heap Connect is experiencing sync delays. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence.

BigQuery syncs are not affected.

Posted Mar 26, 2020 - 02:17 PDT

This incident affected: Heap Connect.